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100ph FAQ – Got Questions? We've Got Answers

Everything you need to know about your 100ph account, games, payments, and more — all in one place.

Account Deposits Withdrawal Games Bonuses Security

Account

Creating an account is straightforward. Head over to the Register page, fill in your basic details — including your mobile number — and verify via OTP. Once verified, your account is active and ready to use. The whole process takes just a few minutes.

No — each player is only allowed one account. Duplicate accounts may be flagged and suspended. If you've lost access to your existing account, contact our support team and we'll help you recover it. Do not create a second account as a workaround.

You must be at least 21 years old to register and play on 100ph. This is in line with responsible gaming standards in the Philippines. Age verification may be required during the account review process.

Go to the Login page and enter your registered username or mobile number along with your password. If OTP is enabled, you'll receive a code on your mobile — enter it to complete the sign-in. If you're having trouble logging in, check that your credentials are correct and that your mobile number is active for OTP delivery.

You can update most account information through your member dashboard after logging in. For changes that affect verification details — such as your registered name or mobile number — you may need to contact support and provide supporting documents.

Deposits

100ph supports Philippine-based payment options including online/mobile banking, bank transfers, and local e-wallets such as GCash and Maya. All transactions are processed in Philippine Peso (₱). For the latest list of supported payment channels, check your account dashboard after logging in.

Most deposits reflect in your 100ph account within a few minutes after the transaction is confirmed on your payment provider's end. If your balance hasn't updated after 15 minutes, take a screenshot of your payment confirmation and contact our support team for assistance.

Minimum deposit amounts vary depending on the payment method you use. Log in to your account and visit the deposit section to see the current minimum for each available channel. All amounts are in Philippine Peso (₱).

Withdrawal

Log in to your account and go to the Withdrawal section. Select your preferred payment channel, enter the amount you'd like to cash out, and confirm the request. Make sure your account details match your registered payment information to avoid delays.

Processing times depend on the payment method and the time of your request. Most withdrawals are reviewed and processed within the same business day. Bank transfers may take slightly longer depending on your bank's clearing schedule. E-wallet withdrawals to GCash or Maya are generally faster once approved.

Common reasons for a declined withdrawal include:
  • Incomplete account verification or pending KYC documents
  • Unmet wagering requirements linked to an active bonus
  • Mismatch between your account name and the payment account name
  • Withdrawal amount below the minimum threshold
If you're unsure why your request was declined, contact our support team and they'll walk you through what's needed.

Games

100ph offers a wide variety of games for Filipino players — including slot games, fish games, live casino tables, eBingo, online poker, and sports betting. You can browse everything available through the Game Lobby after logging in.

Yes — 100ph is fully optimized for mobile play. The platform works on both Android and iOS devices via your mobile browser, with no app download required. Players in Manila, Cebu, Davao, and across the country access the site on mobile every day without issues.

The Betting section covers major sports popular in the Philippines and internationally — including Basketball (PBA and NBA), Volleyball, Boxing, Esports, Football, and more. Coverage and available markets may vary by event and season.

All games on 100ph use Random Number Generator (RNG) technology to ensure results are fair and unpredictable. Live casino games are streamed in real time with professional dealers for full transparency. No outcome is predetermined, and no strategy guarantees a win.

Bonuses & Promotions

100ph regularly offers welcome bonuses and promotions for newly registered players. The specific offers available depend on current campaigns. Check the Promotions page after logging in to see what's currently active for your account.

Most bonuses on 100ph have wagering requirements — meaning you need to play through the bonus amount a certain number of times before winnings become withdrawable. The exact terms are shown when you claim any offer. Always read the bonus conditions carefully before opting in.

The VIP program rewards loyal players with exclusive perks, higher limits, and priority support. Progression through VIP tiers is based on your activity on the platform. Log in and visit the VIP section to see your current status and what's required to move up.

Security & Privacy

Yes. 100ph uses SSL encryption across all pages to protect data in transit. Your personal details are stored securely and never shared with third parties without your consent. For full details on how your data is handled, read our Privacy Policy.

If you notice any login activity or transactions you don't recognize, contact our support team immediately. Change your password right away and do not share your credentials with anyone. We recommend enabling OTP verification for an extra layer of account protection.

100ph takes responsible gaming seriously. We encourage all players to set personal deposit and time limits, take regular breaks, and never chase losses. Gaming should always be for entertainment — not as a source of income. If you feel your gaming habits are becoming a concern, visit our Responsible Gaming page for guidance and self-management tools.

Still Need Help?

Our support team is available 24/7 to assist you with any questions not covered here. Reach out and we'll get back to you as quickly as possible.

Available every day, including weekends and holidays.

Quick Links

Play Responsibly

100ph is for entertainment only. Always set a budget before you play, take breaks, and never wager more than you can afford to lose. Must be 21 or older to participate.

Why Players Choose 100ph

Beyond just answering your questions — here's what makes 100ph a platform worth playing on.

Fast Account Setup

Registration takes just a few minutes. Verify your mobile number, set your password, and you're ready to explore the full game library.

Mobile-First Experience

100ph loads smoothly on any smartphone — Android or iOS. No app needed. Just open your browser and play from wherever you are in the Philippines.

PHP Payments Only

All transactions on 100ph are in Philippine Peso (₱). Deposit and withdraw using local channels like bank transfer, GCash, or Maya.

Secure & Encrypted

Every page on 100ph is SSL-protected. OTP verification adds another layer of security to your login and transaction flows.

VIP Rewards Program

The more you play, the more you earn. 100ph's VIP tiers unlock exclusive perks and priority support for loyal members.

24/7 Customer Support

Got a question that isn't covered in the FAQ? Our support team is on standby around the clock — weekdays, weekends, and holidays.

Ready to Start Playing on 100ph?

Create your free account today and explore slots, live casino, sports betting, and more — all in Philippine Peso.

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